Hear the legendary Horst Schulze, founder of the Ritz Carlton hotel group share his story of setting the gold standard for customer service that led to the creation of the most iconic hotel brand in the world…and it all began with a dream at age five. Find Show Notes here. Radio podcast below… Or, Subscribe here to our FREE podcast and don’t miss a show EVER!

Podcast: Play in new window | Download (Duration: 43:24 — 59.6MB) | Embed

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