The subjects discussed on The Mentors Radio program have all been confirmations to what I had been speculating about a business’ core structure.  To describe it in a few words, reality takes precedence.  Not only must a business provide quality goods and services, but it must also have professional representation of those goods and services.  In other words, Customer Service and integrity, especially when problems occur.  Never forget your team that helps to make the success happen – Your family, friends, employees in every department (no matter how big or small), and your customers.  Tough decisions do arise, but they can still be made with the utmost of integrity.  To hear these testimonies from other successful business owners helps and encourages me in developing a solid foundation for my own small business.  It is truly mentoring!