In this episode of THE MENTORS RADIO, Host Dan Hesse talks with Anne Chow, the former CEO of AT&T Business, a $35B global operating unit comprised of 35,000 people. Anne became known for her unique style of leadership which prioritizes people, relationships, trust, and culture as the foundation for growth and success. Her leadership experiences span product management, marketing sales, strategy, customer service, operations, network engineering and more. Anne was named to Fortune’s Most Powerful Women in Business twice, Forbes inaugural CEO Next List of Leaders and is a best-selling co-author of The Leader’s Guide to Unconscious Bias. Everyone harbors unconscious biases which reduce team effectiveness, that’s why leaders—at ALL levels, from entrepreneur, to small business owner, to manager and middle managers, to CEOs, even to nonprofits, volunteer leaders, parents and individuals—must reflect and discover their own biases in order to help their team members discover and mitigate theirs. In this episode Dan and Anne discuss how bias stands in the way of team performance and how to overcome it.
Anne currently sits on the board of 3M and is the Lead Director at Franklin Covey as well as being a Senior Fellow and Adjunct Professor of Executive Education at Northwestern University’s Kellogg School of Management. She was named to Fortune’s Most Powerful Women in Business twice, Forbes inaugural CEO Next List of Leaders and is a best-selling co-author of The Leader’s Guide to Unconscious Bias. Anne is the first woman of color CEO in AT&T’s 140 year history. She holds bachelors and masters degrees in Electrical Engineering and an MBA from Cornell University, and she is a graduate of the Pre-College Division of the Juilliard School of Music.
- BIO & JOURNEY: www.theannechow.com/journey
- BIO: www.franklincovey.com/wp-content/uploads/2020/10/speakers-bureau_anne-chow_anne-chow-bio.pdf
- BOOK: The Leader’s Guide to Unconscious Bias: How to Reframe Bias, Cultivate Connection, and Create High-Performing Teams, by Pamela Fuller, Mark Murphy and Anne Chow
- “To be human is to have bias. If you were to say, “I don’t have bias”, you’d be saying your brain isn’t functioning properly!” —Anne Chow
- This best selling book outlines a four-part framework to help leaders from all walks of life by building skills to lead more inclusively and create a culture where everyone can contribute. A 2020 Porchlight Business Book award winner and 2020 Outstanding Works of Literature (OWL) award winner, the book is also featured on www.bookclub.com, a creative learning platform for individuals and teams that helps readers “engage with content in meaningful ways.”
- WEBSITE: www.theannechow.com/